HSA Commercial applies over 30 years of successful property management experience to the management of medical office buildings in our multi-state portfolio with a strong focus on physician / tenant satisfaction. HSA’s property management professionals are committed to providing the highest level of quality building services at the most competitive costs in the market.
HSA’s responsive property management team identifies the service requirements specific to each individual tenant, from security access and temperature control predicated on hours of operation, to janitorial services customized for each physician/ tenant. We take pride in maximizing the tenant and patient experience by consistently providing a professional, comfortable, and secure environment in each of the HSA managed medical office buildings. Service requests are handled promptly by our accessible and hands-on staff. We monitor the successful delivery of service with periodic physician satisfaction surveys, inviting each tenant to rate the quality of building services as well as the professionalism of the property management and maintenance team.
HSA Commercial has established a reputation for enhancing asset value and tenant services while reducing operating expenses. The size of the HSA portfolio enables our property managers to negotiate preferred pricing due to economies of scale, and HSA’s significant purchasing power allows our tenants to directly benefit from operating expense savings.
As owners of our own medical office buildings in Illinois, Indiana and Ohio, HSA clearly understands the value of each tenant in the overall success of the property. Our primary goal is to deliver extraordinary levels of service to ensure that the common elements of each building as well as the individual suites are an exceptional reflection of the healthcare provider.